Secret Sales Discount Code & Promo Code May 2025

Q&A with Secret Sales

How do I use my Secret Sales discount code?

Select an offer, copy the code and follow the link to the Secret Sales website where you can shop for your goods. When you’re ready to pay, navigate to your shopping basket and enter the checkout process. You will need to log into your Secret Sales account, you haven’t already. On the page that requests your payment details, paste your code into the ‘PROMOCODE’ box and hit ‘Apply’ to redeem your discount.

When will my Secret Sales parcel arrive?

Depending on the type of sale you buy from, you can expect your Secret Sales UK delivery to arrive within 2-4 working days. Of there are any delays, Secret Sales will be in touch. UK delivery costs £3.95, except in the case of items from the Secret Sales marketplace where delivery charges are set by the seller. Please bear in mind that if you purchase from different sales, your items may arrive as separate deliveries.

What is the Secret Sales returns policy?

You can return or exchange your Secret Sales order within 14 days of receipt. Please see the returns page to find out how to begin a return.

How will I know when a new Secret Sales offer launches?

Secret Sales launches new sales every day - you will be kept informed by email when new offers drop. Feel free to change the frequency of your emails in your account. You can also sign up for alerts on specific items under the ‘Coming Soon’ section of the homepage.

How can I track my Secret Sales order?

Simply sign into your Secret Sales account and select the ‘My Account’ tab to view your current orders and check your order status. Please be aware that order details will only become visible 24 hours after your package is dispatched.

Can I amend my Secret Sales order?

You can amend the size of your flash sales or outlet order up until the order is placed with the Secret Sales supplier. Once the supplier has received your order, the best course of action is to contact the Secret Sales team to cancel the unwanted item and re-order the correct size. Head to the ‘Orders’ page in your account for further details.

Connecting with Secret Sales

Call Secret Sales: 0345 8739 522 Mon-Fri 8am-8pm, Sat-Sun 9am-5pm
Email Secret Sales: customer.service@secretsales.com

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