Chums Discount Codes December 2025

Save More Money at Chums

Chums has mastered the art of making every pound stretch further, and their approach feels refreshingly simple. From instant email discounts to clever delivery thresholds, they've built a system where saving money happens naturally. Whether you're hunting through their Clearance section or taking advantage of their generous 30-day returns policy, every part of the shopping experience is designed to give you more value.

How to Apply Your Chums Discount Code

Getting your Chums promo code to work is dead simple, but there are a few tricks to make sure you're getting the maximum savings. The process is clear, and knowing exactly where to look can save you from any checkout frustration.

Step-by-Step Checkout Process

1. Add your items to the basket and head to checkout when you're ready to complete your order
2. Look for the promo code box during the checkout process — it's clearly labelled and easy to spot
3. Enter your discount code exactly as provided, making sure there are no extra spaces before or after
4. Click apply and watch your total drop — the discount should show immediately in your order summary
5. Double-check the terms — some offers exclude sale items or have minimum spend requirements like £30

Troubleshooting Common Issues

If your code isn't working, make sure your cart meets the minimum spend requirement and that you're not trying to use it on excluded items. The 20% email signup discount, for example, doesn't work on sale items or anything over £150. When in doubt, their customer service team on 03333 554 455 can help sort out any issues quickly.

Free Standard Delivery When You Spend Over £60

Chums has perfected their delivery game with a threshold that actually makes sense for most shoppers. Free standard delivery kicks in when you spend over £60, and you'll need to use code 60FREE at checkout to claim it.

Why This Threshold Works

This isn't just about avoiding delivery fees — it's about making your entire order more cost-effective. The beauty of this system is that £60 is achievable without forcing you to buy things you don't need. If you're sitting at £45 in your basket, adding a £15 item gets you free shipping and often better value than paying the £5.65 delivery fee for mainland UK orders.

For Scottish Highlands and Islands, where delivery normally costs £7, this threshold becomes even more valuable. Standard delivery covers most of the UK efficiently, making it one of those offers that practically pays for itself.

Get 20% Off Your First Order with Email Signup

The Chums email signup offer is one of the better welcome deals you'll find. Sign up for their emails and you'll get 20% off your next order, which works on purchases over £30.

What's Included and Excluded

The discount excludes sale items and anything over £150, but for most regular shopping, it's a solid saving that kicks in immediately. What makes this offer particularly valuable is what comes after that first discount.

Ongoing Email Benefits

Email subscribers get early access to new collections, which means you can shop the best pieces before they potentially sell out. You'll also be first to know about special offers and sales, giving you a real advantage over non-subscribers. The email frequency is reasonable — they won't spam your inbox, but you will stay in the loop about seasonal sales and limited-time deals.

30-Day Free Returns Make Shopping Risk-Free

Chums' returns policy is where they really show confidence in their products. You get 30 days to return anything you're not completely satisfied with, and they make the process free and easy.

What's Included

Every parcel comes with a prepaid Evri ParcelShop return label, so you're never stuck paying to send something back. This policy removes pretty much all the risk from online shopping. You can order multiple sizes, try things on properly at home, and send back whatever doesn't work.

How the Process Works

The returns process itself is simple — just use the included label and drop your parcel at any Evri ParcelShop location. No need to arrange collections or pay for postage. The 30-day window gives you plenty of time to make decisions without feeling rushed.

Flexible Payment Options with PayPal Credit and Klarna

Chums understands that not everyone wants to pay for everything upfront, which is why they offer PayPal Credit and Klarna Pay in 3 as alternative payment methods.

PayPal Credit Details

PayPal Credit offers a representative 23.9% APR (variable) with an assumed credit limit of £1,200, subject to status and approval. It's useful for larger purchases where you want to spread the cost over several months.

Klarna Pay in 3

Klarna Pay in 3 lets you split your purchase into three interest-free instalments, which is perfect for managing your budget around payday cycles. Both options integrate seamlessly into the Chums checkout process, so you can choose your preferred payment method without any extra hassle.

Hunt for Bargains in the Clearance Section

The Chums Clearance section isn't hidden away in some obscure corner of their website — it's right there in the main navigation menu, which tells you everything about how seriously they take their markdowns.

What You'll Find

This is where you'll find real bargains on quality items that just need to move to make room for new stock. Clearance items can offer significant savings, and because Chums maintains the same 30-day returns policy on these pieces, you're not taking any extra risk.

Shopping Strategy

The selection changes regularly as new items get marked down, so it's worth checking back if you're hunting for something specific. The key to clearance shopping at Chums is timing and flexibility. If you're not tied to specific colours or styles, you can often find exactly what you need at a fraction of the regular price.

Multibuy Offers and Seasonal Sales Throughout the Year

Chums regularly runs multibuy promotions that reward you for purchasing more than one item. Recent examples include saving £10 when you buy any two corduroy styles, or special pricing on multiple bras.

How to Spot the Deals

These deals are typically marked with special labels on product images, making them easy to spot while browsing. The seasonal sales calendar at Chums includes major events like Black Friday, Christmas sales, and end-of-season clearances.

Maximising Sale Savings

During these periods, you might see markdowns up to 50% off across multiple departments. Email subscribers get early access to these sales, which can make the difference between getting what you want and missing out on popular items. The combination of seasonal timing and subscriber benefits means you can often stack savings — using a discount code during a sale period for maximum value.

VAT Relief for Eligible Customers

Chums offers VAT Relief for eligible UK customers, which can provide significant savings on qualifying products. This relief is available for individuals who are chronically sick or disabled, and the process is built right into their checkout system.

How to Claim

To claim VAT Relief, look for special labels on eligible products while you're shopping. When you're ready to checkout, you'll complete a VAT Relief registration as part of the process. It's a clear system that doesn't require jumping through hoops or separate applications.

This isn't just a token gesture — VAT Relief can represent substantial savings on your order, especially for larger purchases. The fact that Chums has integrated this into their standard checkout process shows they're committed to making their products accessible to customers who qualify for this relief.

Get Support from Chums Customer Care

Chums provides multiple ways to get help when you need it, starting with actual phone numbers staffed by real people.

Phone Support Options

Their Order Line (08715 265 265) handles purchase-related queries, while the Enquiry Line (03333 554 455) covers general questions about products, delivery, and returns. Please note that calls to the Order Line cost more than a standard national rate call.

Online Resources

Beyond phone support, their website includes comprehensive FAQ sections, detailed delivery information, and size guides to help you make informed decisions before you buy. They also maintain a social media presence for quick questions and updates about new products or sales.