Waterstones Discount Code & Promo Code December 2025

Q&A at Waterstones

Where can I find my nearest Waterstones?

The Waterstones store finder will make short work of any queries you have regarding your nearest bookstore. click through to your closest store to find all the latest info on opening times, contact details and directions to make your next visit as easy as possible.

Are Waterstones Gift Cards available ?

If you know an avid book-lover, you can't go wrong with one of Waterstone's gift cards. Available in £10, £20 and £50 increments, the value of your card can be brought to match your friend or family member's love of literature and ensure there's never a dull moment. Furthermore, if you're part of a company of book lovers, perhaps consider in buying a corporate giftcard, allowing you to save up to 10% in bulk gift card orders.

Is there a Waterstones app?

If you're looking to check your Plus account balance, reserve items or simply look over the latest releases, then you'll definitely want to get your hands on the Waterstones app. Available on both Android and Apple, this portable book browser keeps you only a few swipes away from all your literary news.

Waterstones Deliveries

If you're looking to get the most from your money, then be sure to spend over £20 to do-away with delivery costs and get 3-5 working day delivery on your order. Any order beneath £20 must incur a £2.75 2nd class delivery charge, whereas you can alternatively pay £3.75 for a faster 1-2 working day 1st class delivery. Courier deliveries are also readily available for those eager to sink their brain into some fresh fiction.

For international orders, selected deliveries cost £9 as standard with a 7-8 working day window, plus a £1 fee for each additional product ordered. Take note this price only applies to the following selection of countries:
Austria, Belgium, Cyprus, Czech Republic, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, Sweden, Switzerland

Deliveries to all other countries incur a £12.50 charge, plus £1 for each extra item and a delivery window of 7-10 working days.

Returns to Waterstones

You'll be happy to know that Waterstones offer free returns and exchanges on all orders within 30 days of purchase, just remember the original receipt and that your products are still retained in their original packaging. Keep note that gift cards are non-refundable.

Connecting with Waterstones

Email: Request form
Write to: Waterstones Book Hub UTL Fifth Avenue Centrum One Hundred Burton on Trent DE14 2UZ
Live chat available

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