Spa treatments were lovely thoroughly enjoyed mine ,however lacked consideration ie dressing gown Pool area ,sauna ans steam room extremely run down and in need of some modernisation or TLC Wouldnt have been happy paying any more than did do for the day due to age and run down appearance

The staff were very good and the treatments excellent however the facilities are to say the least very tired and not as clean as I would of liked didn’t want to use the showers at all

On arrival we had a nice greeting and a little tour (which was probably needed as it is slightly spread) and taken to where we needed to be. We were booked in for our treatment so went straight for that and the ladies were very nice and the treatments were all very good. It is just a shame that there wasn't a gel polish option. After the treatments we spent some time in the relaxation room before going for our cream tea. We were seated in the conservatory and it was very nice. We paid an extra £5 each and upgraded to the afternoon tea. It was one of the nicest I have had with a nice selection of cakes. Like with most afternoon teas i would have preferred to have specified what sandwiches i wanted but I didn't ask this so my own fault as they were very accommodating with other things so I'm sure would have done so. We then went on to use the pool. One of the biggest downsides is how up and down tha facilities are. The ladies changing rooms are up stairs, which is fine when entering but when we were heading to the pool those steps were extremely slippy coming up and down! The pool initially felt a little chilly because the room was so hot! It was a nice pleasant swim and for the majority of the time had the facilities to ourselves. It was nice to see that they don't charge for padlocks or dressing gowns. They do require a deposit but you get it back. Overall the day was very nice and relaxing and the staff were all friendly making the day nicer. For the Groupon price we would definitely look at going again.