The Palace Hotel Buxton

Hotel & Accommodation
Palace Rd, Buxton SK17 6AG Palace Rd, Buxton SK17 6AG Directions
Map & Contact Info
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69% of 16 customers recommended

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154 Tips
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Report | a month ago
Staff very pleasant and helpful in spa but the whole place was looking a little "tired" and in need of decoration. Service for "cream tea" very slow with a dirty napkin and cracked cup. On the whole though we enjoyed our visit.
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Report | a month ago
The massage and beauty room was fantastic and the afternoon tea was lovely. However the hotel was very run down and needed refurbishment. Hence, we didn't go swimming as the pool did not look appealing.
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Report | a month ago
Old dirty paint peeling off everywhere. Spa had unclean smell, small sauna rooms very very old. Poor value for money. Cream tea was a Morrisons scone and x pot tea took 45mins to serve ! Facial bit sure what was being done didn't feel any different. Will not be returning disappointed perhaps was expecting too much for the money,put us off using Groupon again.
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Report | a month ago
Hi, the hotel and Spa are great, we had a good day till we got to the lunch part, our food came and it was cold, we returned it to find out the chef wouldn't change it as he didn't like complaints, so this spoilt our day.
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Report | a month ago
The Groupon deal was really good value. Staff lovely. Palace, a grand old lady but still impressive! Thanks.
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Report | a month ago
Lovely place but in need of updating. Very short staffed but the staff that are there under so much pressure but cope well and appear to be local students from Derby Uni.
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Report | 2 months ago
The hotel was a splendid old building, staff very friendly and welcoming, the treatment and afternoon cream tea was very good. The only negative about the day was the pool area not enough seating and no Jacuzzi, needs updating, however for the price we paid couldn't grumble.
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Report | 2 months ago
Hotel needs a massive refurbish dirty tables in the eating area very dated no staff around and the leisure facilities poor such a shame for a building with it's history.
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Report | a year ago
All the staff were so friendly. It was a lovely stay
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Report | a year ago
As above. The hotel was beautiful, lovely clean rooms and the food was lovely
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