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Maariya's Beauty Secret & Spa
9.4 mi

39 York Road, Ilford, GREATER LONDON IG1 3AD

Closed

About Maariya's Beauty Secret & Spa


Maariya’s Beauty Secret and Spa relaxes bodies with the help of a sauna and a full-size hot tub. A range of beauty services are performed from three treatment rooms, including manicures, microdermabrasion and eyebrow extensions. The salon stocks a range of products from luxury brands including Repêchage, Matis, TiGi, Matis, Bed Head and MD Formulations. Conveniently, Ilford rail station is within close reach.

Customer Reviews

4.3
based on Groupon 12 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
sabah
3 ratings|3 reviews
Wow what a beautiful relaxing experience
Michelle
Top Reviewer
13 ratings|5 reviews
The staff were not really that welcoming They need to work on their customer service The massage was ok but not what I expected Could have been better .Downstairs were they did the massage was cold . So I caugh a chill.

Merchant reply:

107 days ago
Hello, We always welcome all our customers, I’m sorry you felt this way. we often like to keep quiet during the massage so clients can relax. The heating is Always switched on. if you informed the therapist you were cold we could have offered you a blanket. Massage is detoxifying treatment which can sometimes make you feel a little chilly. we apologise for any inconvenience.
Yvonne
Top Reviewer
5 ratings|5 reviews
I felt the benefit of the massage before it was complete .very curtious treatment from arrivals to finish.
sana
2 ratings|2 reviews
Mum has got facials and massages done in different places but she was dissapointed at Maariya's beauty. The owner hanged up her phone and ignored calls from her number. Facial was bad-hardly any effort-she kept leaving to attend to other clients Massage - mum had to keep telling her how she wants it. Poor service, sheets stanks ofoil, they told mum to ask for refund but the owner is IGNORING call

Merchant reply:

107 days ago
Hello, The massage was a 45 mins back, neck & shoulder massage. Our massage therapists are trained and highly qualified to offer the best massages. This was a Groupon offer so unfortunately you purchased a 45 mins facial which is a deep cleansing facial. This was included in the offer. Unfortunately this is not an advanced facial, but it has its benefits of cleansing and exfoliating. Your mother was abusing my staff, we do not tolerate abusive behaviour and language. She actually made the Therapist very upset. We have reported this. This information given is incorrect as I have checked my cctv footage. The therapist dealt with this in a professional manner and continued to finish her treatment. Another client also witnessed this.