Cedar Court Wakefield - Non-Accommodation

Denby Dale Road, Calder Grove, Wakefield WF4 3QZ Denby Dale Road, Calder Grove, Wakefield WF4 3QZ Directions
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86% of 177 customers recommended

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250
102 Tips
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Report | a day ago
This was my 8th or 9th time staying at the cedar court Wakefield, I always enjoy the stay, the staff and the services are always fantastic and the leisure club is so relaxing, we stay over at least twice a year either with my husband and two girls, or just a girly pamper break with friends or even just my husband alone for a romantic stopover without the kids. I have always enjoyed it here.
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Report | 3 days ago
Very small, very warm changing room. Only 1 cubicle. Small pool overlooked by everyone in the gym. Afternoon tea a disaster. Despite numerous trips to reception we were left for 40 mins sat at table with nothing to eat or drink. when sandwiches finally appeared we were then left for a further 20 mins with no tea or sparkling wine as promised. Once again reported to reception who then appeared with 3 small teapots and 1 jug of milk 7 people. After 2 small cups of tea each we asked for more hot water. 30 mins later still not arrived so we left. Sandwiches and cakes were delicious but service appalling. It was like we had been forgotten. This was booked as a 50th birthday surprise for a friend so very disappointed.
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Report | 6 days ago
good value very nice afternoon tea and swim
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Report | 6 days ago
There was a meaness about things, Like no top sheet, so your straight onto the duvet the last people used, the duvet cover does not make it anyless yukky. The bathroom door was very dirty, toothpaste stains ect. I think Groupn need to make it clear the reatuarnt menu for groupon clients is different to the one advertised and normally used. Plus side, lovely restaurant staff, and receptionist Nicola, and biscuits for us in the room, and great location for seeing local hot spots.
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Report | 16 days ago
Staff very nice. Spa facilities not good,changing rooms dirty, whirl spa not working at all during our stay. Steam room out of action at one point. Food nt brilliant
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Report | 19 days ago
good food nice hotel would go back
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Report | 20 days ago
Reception staff at Wakefield were very unhelpful on arrival stating what they can't do instead of stating what they could do to help. We had to go all the way back home to find our groupon voucher as the hotel staff said we couldn't be booked in without this. We found out that all it needed was a phone call to groupon who then gave us the code required. Groupon customers were treated poorly and we were allocated a dirty room that smelled terrible. Hotel staff gave us another room, but there was no apology and on booking out there was a total lack of communication to enquire whether we enjoyed our stay. Reception staff were surly and had no customer service skills. The stay was only made pleasurable by the restaurant staff who were professional and polite in providing a quality service and good food.
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Report | 22 days ago
Very nice hotel very clean only thing is it's on the main road and very noisy
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Report | 25 days ago
The hotel was comfortable and attractive and quiet. Our room was spacious. Breakfast was excellent. Good location with an easy walk into the town centre.
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Report | 25 days ago
Had to change room as we were given a disabled room on third floor the bed was very lumpy, no problem changing room room very dated. Food was good especially on first night but once again chairs very dirty and worn. Pool very small as is changing room opened to outside members so not much room to swim.
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Cedar Court Wakefield - Non-Accommodation

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