Beauty and Melody Spa

Spa
Piccadilly London West End Hotel, London W1D 6EX Piccadilly London West End Hotel, London W1D 6EX Directions
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75% of 110 customers recommended

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From Our Editors

This Boutique Spa is situated within The Piccadilly London West End Hotel on Shaftesbury Avenue, conveniently accessible by Northern, Piccadilly and Bakerloo tube lines. Small but very cosy spa boasts a sauna, a steam room and a hot tub, as well as a wide range of treatments designed to aid customers in looking and feeling their best. Please view Spa virtual tour here. Available services range from massages, facials and mani-pedis to body wraps and waxing.

Comments

250
35 Tips
Verified
Report | 8 days ago
it's very small so you would probably enjoy an hour there, no more. Massages were good
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Report | 14 days ago
Staff was so good and place is clean!raccomanded
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Report | 20 days ago
Hannah was brilliant! Great service. Better book online or by email.
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Report | 24 days ago
Small, but nice place, the staff is very helpful, and the massages are heavenly good, however i must say that the place was quite overcrowded for its size
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Report | a month ago
Stay away! When showing up for my lunchtime appointment I was told, quite abruptly, that the nail girl is "running 20 minutes late". No real apology but rather quite an attitude when I suggested you might want to call your customers if you're running this much behind schedule. 25 minutes later, the "nail girl" was still not ready but instead, chit-chating away and very much taking her time with her current appointment. I eventually asked the establishment to refund me and while they agreed to contact Groupon on my behalf, they also sent me off with a quite passive aggressive "apology". Needless to say, I won't be coming back.
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Report | 2 months ago
The spa was very tight in space and too many people at the same time using the spa which made the place very noisy and somewhat queuing up for using the facilities. No more than 4 people should be allowed in there in an hour. Kept us waiting for our massage appointment for more than hour! Did not have a relaxing day at all!
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Report | 2 months ago
It's too small for a group of people. The changing room can only accommodate two people at a time. One of the masseuse were very aggressive and some of my friends were in pain up until the following day. The remaining masseuse was lovely. The service was despicable, almost all the members of staff were very rude and hostile. The fruits they had to offer were stale and unkept. Not particularly appetising at all! My main concern was the service the front of house were very inhospitable and offered a bad initial impression of the spa. Made us feel very unwelcome and uncomfortable. However there were one or two ladies who noticed our displeasure and made an effort to make us more comfortable.
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Report | 2 months ago
great service. No hard sell to buy additional products
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Report | 2 months ago
Lovely facilities. Enjoyed the refreshments, the Swedish massage, and the decor. It was a very relaxing experience overall. The steam room was great! Two small issues: the jacuzzi had an odd smell and was quite gritty to sit in; our email advised us to arrive an hour before our appointment, but the spa was not actually open for business at that time of morning!
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Report | 3 months ago
The place is lovely, great treatment and you don't feel rushed. Relaxing, a lot on one space
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Beauty and Melody Spa

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